You may have seen many headlines like “Will AI Take Over the World”. Such headlines pop up now and then in the yellow press mostly. The short answer is no. AI as we know it won’t handcuff you and force you to a labor camp for life. But you may surely want AI to take over some fields of activity. Customer support is one of them. Instead of expanding your customer support department to tens of workers, you can hire just one chatbot. This AI will deal with all your customers at the same time, answering FAQs, offering personalized deals, and collecting data about the needs and expectations of your clientele. Tidio is a chatbot platform that will help you build strong customer relations. Great customer service always leads to higher net sales, customer satisfaction, and an increase in brand awareness.
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