s

Shipping & Returns

Shipping Schedule US: You will receive an email once your order is processed.  All jewelry is hand assembled in our Miami studio so please allow 1-3 business days for your items to be completed and shipped. USPS Priority usually takes 1-3 business days (though this is not guaranteed by the USPS). We also offer First Class Mail which takes about 5-10 business days.

International Orders: Fashletics Europe has launched! Please visit Fashletics.eu for reduced shipping rates.

Please note if ordering from Fashletics.com your order will be shipped from the U.S. International orders from Fashletics.com may take up to three business days process before they are shipped. You will receive an email once your order is processed.  International orders are shipped via USPS International Priority Mail (6-10 business days), USPS Express Mail International (3-5 business days), or DHL (2-3 days). Rates will be indicated at checkout. 

Duties and Taxes (Fashletics.com Only): International orders are subject to duties, customs, and value added taxes. These charges MUST be paid upon receipt of your order. Please make sure to verify the additional cost you may incur with the authorities of the country the order is being shipped to. International service methods include brokerage fees. Fashletics is unable to supply an estimated cost because duties and taxes vary by country and order contents. Contact the customs office in the destination country for information about any applicable duties or taxes. Fashletics is required by law to disclose the full value of the package contents and cannot alter this value. If an order is placed on the Fashletics website and then refused, you will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package.

Shipping Cost (Fashletics.com only): 

The size of your package (Small, Medium/Large) is determined by the total weight of the items ordered.  Please see below.

United States

  • USPS Priority Mail “Small” - $5.95 - (2-3 Business Days)
  • USPS Priority Mail “Medium/Large” - $10.00 - (2-3 Business Days) 
International*
  • USPS Priority Mail “Small” (Canada and UK only) - $22.66 - $25.00 and up depending on destination- (6-10 Business Days) Rates will be applied at checkout before you complete your purchase.
  • USPS Express International (all other countries) - $45 and up depending on destination (3-5 business days to major markets, transit time may vary)
  • USPS Priority Mail “Medium/Large” w/certificate of mailing (Canada and UK only) - $25.00 - $50.00 depending on destination - (6-10 Business Days) Rates will be applied at checkout before you complete your purchase.
  • DHL Express Worldwide - rate will be calculated at check out prior to completion of purchase based on package weight and country destination.
  • Exact International shipping rates will be available before you checkout prior to completion of order.
  • Occasionally International orders may take longer (especially during the holiday season) due to sorting at customs. This is out of our control... please be patient!
  • If you are having any issues with international shipping, are unable to get rates for your country at checkout, or have a question about the rates/services offered, please email info@fashletics.com

*International orders are subject to duties, customs, and value added taxes. These charges MUST be paid upon receipt of your order. Please make sure to verify the additional cost you may incur with the authorities of the country the order is being shipped to. International service methods include brokerage fees. Fashletics is unable to supply an estimated cost because duties and taxes vary by country and order contents. Contact the customs office in the destination country for information about any applicable duties or taxes. Fashletics is required by law to disclose the full value of the package contents and cannot alter this value. If an order is placed on the Fashletics website and then refused, you will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package.

    Fashletics® can not be responsible for international re-shipment if incorrect address is provided by customer. 

    RETURNS

    Returns & Exchanges
    Our number one goal is customer satisfaction. Each Fashletics® item is carefully inspected before it is shipped. If you receive your merchandise and decide you would like to return or exchange it for any reason, please contact us immediately after your package arrives.

    All exchanges or returns must be made within 30 days of receipt of your order. Returned or exchanged products must be in new and unused condition and include the original receipt. (If you do not have the original receipt, please provide the name or email address of the person that place the order and we can look up the necessary information.) Please use a trackable shipping method as Fashletics® is not responsible for lost or stolen packages. Your item will be returned/exchanged upon receipt. Please include a note indicating what you are exchanging your item for, or if you are requesting a refund. Original shipping charges will not be refunded.

    Customized and one-of-a-kind pieces cannot be returned or exchanged.

    Fashletics
    14723 West Dixie Hwy
    Miami, FL 33181

    Thank you!