Q: How do I clean my jewelry?
A: Your bronze and pewter jewelry can be easily polished with a product called Brass-O which is available at most hardware stores, some grocery stores, and on amazon. Brass-O is a strong cleaner and will have your jewelry looking like new.
For your sterling silver jewelry there are a variety of silver cleaning products. Liquid silver polish can be found at most hardware and grocery stores, or on Amazon. We also like silver polishing cloths which are not as messy as a liquid polish and can be used over and over again. They also work on pewter for a light polish. You can also use this type of cloth regularly on your jewelry to keep it bright and shiny. This is great for maintenance!
Q: When will my product(s) ship?
A: You will receive an email once your order is processed and a tracking number once your order is shipped. All jewelry is hand assembled in our Miami studio so please allow up to 2-3 business days for your items to be completed and shipped. (Schedule changes during holiday season are noted above***) Our default shipping method is USPS Priority which usually takes 2-3 business days for US delivery (though this is not guaranteed by the USPS). We also offer First Class shipping which takes about 3-5 business days.
International Orders: International orders take up to three business days process before they are shipped. International orders are shipped via USPS International Priority Mail which takes about 6-10 business days. Occasionally International orders may take longer (especially during the holiday season) due to sorting at customs. This is out of our control... please be patient!
If you are having any issues with international shipping, are unable to get rates for your country at checkout, or have a question about the rates/services offered, please email email@example.comQ: When will out of stock items be available?
A: Be the first to know when new products become available by subscribing to our newsletter. Also be sure to become a fan of Fashletics® on Facebook. New items and restocked items will always be announced here as soon as they are available.Q: Do you have a size chart for apparel?
A. Click here.
A: Fashlete of the Month was created to recognize and celebrate the positive impact that your fitness commitment has had on your life whether it be physical, emotional, or a combination. If you have a story you would like to share about yourself or someone else please submit it to firstname.lastname@example.org. Your story will be shared on this blog and the chosen "Fashlete" will receive a customized gift from Fashletics. Click here to check out our past Fashletes.
Q: Do you sell wholesale?
A: Yes we do! Please click here to apply to become a Fashletics Reseller.
If your questions still have not been answered please email email@example.com and we will get back to you as fast as possible. Thank you!